Duke Holding provides full-service ship agency solutions for vessels calling at U.S. ports, acting as the exclusive U.S. agent for HEDE Shipping, a leading Asia–U.S. express ocean carrier. Our experienced operations team ensures smooth port entry, vessel turnaround, and regulatory compliance, enabling shipping lines and importers to operate with confidence and speed.

Our ship agency services include:

  • Vessel Berthing Coordination – Securing berths and coordinating with terminal operators to minimize idle time

  • Customs & Regulatory Compliance – Handling AMS filings, customs clearance, and documentation for smooth cargo release

  • Container Discharge & Loading – Managing efficient offloading/loading operations, ensuring fast cargo availability

  • Port Connectivity – Real-time integration with U.S. terminal and customs systems via EDI

  • Pilotage & Tugboat Arrangements – Coordinating safe navigation and docking procedures

  • AMP Compliance & Commissioning – Ensuring ships meet U.S. environmental and regulatory standards

  • Drayage Support – Seamless handoff from vessel to chassis, enabling rapid container transport inland

Through our exclusive partnership with WBCT terminal in Los Angeles, Duke offers unmatched efficiency:

  • On-wheel container handling (ready for immediate pickup)

  • Private chassis supply and fast gate processing

  • No-appointment-needed full container pickup and return — a first in LA ports

With Duke’s Ship Agency Services, both shipping lines and U.S. importers gain a competitive edge through faster vessel turnaround, cost-effective coordination, and transparent operational control across all touchpoints.

Integration of logistics expertise and digital infrastructure — creating intelligent, end-to-end supply chain solutions.
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